REAL BOBA SUPPORT
Let's get your next cup back on track.
Tell us what happened and include your iPhone model, iOS version, and app version when relevant.
Email supportContact
Email: hkaiyen@gmail.com
Phone: +886 928 549 210
We aim to reply within 3–5 business days.
Frequently asked questions
How do I restore a purchase?
Open the subscription screen in Real Boba and choose Restore Purchases. Use the same Apple Account that made the purchase. Apple handles payment and purchase history.
How do I cancel a subscription?
On iPhone, open Settings, tap your name, tap Subscriptions, choose Real Boba, and select Cancel Subscription. You can also use Apple's subscription cancellation instructions.
Where are my brew photos and notes?
Brew notes, ratings, favourites, and progress are stored for app functionality. Photos stay on your device. Supported records may sync privately through your iCloud account.
How can I delete my data?
Email hkaiyen@gmail.com with your request. Please do not send passwords or payment details.